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At Maison & Co, we believe exceptional events begin with clarity and thoughtful planning.

Below you will find answers to the most common questions about our services, booking process and event experience.

If you need additional information, our team will be happy to assist you.

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How does the booking process work?

Our process is designed to be simple, structured and transparent.

1. Submit an inquiry through our Get a Quote form

2. Schedule a consultation call to discuss your event vision

3. Receive a custom proposal and menu suggestions

4. Secure your date with a retainer deposit

5. Finalize details and timeline with our team

6. Enjoy a seamless event execution

From planning to delivery, our goal is to make the experience effortless for you.

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What is the retainer fee?

To secure your event date, a non-refundable retainer is required.

This deposit confirms your booking and allows our team to begin menu planning, scheduling and logistical coordination.

The remaining balance is typically finalized prior to the event date according to the terms outlined in your contract.

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How far in advance should I book?

We recommend booking as early as possible, especially for:

• Weddings
• Holiday corporate events
• Spring and fall celebrations

Most clients reserve their dates 3–6 months in advance, though we occasionally accommodate shorter timelines depending on availability.

 

Do you offer menu customization?

Yes — personalization is one of the pillars of our service.

While we offer curated packages, menus can be adjusted to reflect:

• Cultural preferences
• Dietary restrictions
• Event style and format
• Guest demographics

Our goal is to create a menu that feels intentional and authentic.

 

Do you accommodate dietary restrictions?

Absolutely.

We regularly accommodate:

• Vegetarian
• Vegan
• Gluten-free
• Allergy-sensitive menus

Our team carefully designs menus to ensure all guests feel included and considered.

 

What is the difference between Private Chef events and Full Catering?

Private Chef Experience

• Designed for intimate gatherings
• Chef prepares and serves food on-site
• More personalized and interactive
• Ideal for small dinners and exclusive celebrations

Full Catering Service

• Designed for medium to large events
• Full kitchen preparation and logistics
• Professional service staff
• Structured event flow and coordination

Our team can help determine which format best fits your event.

 

What is included in a full catering service?

Depending on the package selected, services may include:

• Menu planning and consultation
• Food preparation and service
• Professional staff
• Food presentation and buffet setup
• Timeline coordination with other vendors
• On-site management during the event

Our goal is to ensure every detail runs smoothly.

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Can Maison & Co help coordinate with other vendors?

Yes.

We frequently collaborate with:

• Event planners
• Decor designers
• Venue managers
• Photographers and production teams

This coordination helps ensure the entire event flows seamlessly.

 

What types of events do you cater?

Maison & Co specializes in:

• Weddings
• Corporate events
• Private celebrations
• Graduation parties
• Holiday gatherings
• Intimate chef experiences

Each event is approached with the same level of care and professionalism.

 

What happens after I submit a quote request?

Once your inquiry is received:

1. Our team reviews your event details

2. We contact you to schedule a consultation

3. A tailored proposal is prepared based on your needs

We strive to respond within 24–48 hours.

 

Still Have Questions?

We would love to help.

Contact our team.
Schedule a consultation.

Ready to start planning your event?